Frequently Asked Questions

We’re a company of pet lovers, and there is nothing more important to us than the quality and safety of our products. Our processes and operations are uncompromising to ensure that our products are of the highest quality, purity and safety. We follow regulatory requirements and always look for ways to improve. These same standards apply across all our facilities.

Our products are made with nutritious, quality ingredients that meet the applicable standards. 

For puppies, we recommended our Milk-Bone^® Puppy Biscuits, which are specially formulated for dogs one year and younger. As with any pet product labeled as a treat or snack, Milk-Bone^® dog treats should not be substituted for a balanced diet, and treats should make up no more than 10% of your puppy or small dog's caloric intake. As you would with any new food or treat, keep a watchful eye on your dog as he or she is enjoying our treats. You may want to consider breaking or cutting the treats into smaller pieces if your dog has a tendency to swallow food without chewing.

Milk-Bone^® Brushing Chews^® are not recommended for puppies. Puppies have unique nutritional needs as they grow and Brushing Chews are formulated for adult dogs.

You can contact our Consumer Affairs team at 1-888-645-5266 or through the contact us section.

The number of calories in a Milk-Bone^® treat varies by product. Feeding guidelines on each package contains the number of calories per treat. For specific nutrition inquiries, please call us at 1-888-645-5266, Monday-Friday, 8am-5pm ET.

As with any pet product labeled as a treat or snack, Milk-Bone^® dog treats should not be substituted for a balanced diet. Treats should make up no more than 10% of your dog’s caloric intake. We’ve placed feeding guidelines on each package and strongly advise against exceeding these guidelines. Your dog’s veterinarian can also provide guidance on how many calories your dog should consume each day.

Full ingredient lists for each product can be found on individual product pages on our website. Explore all Milk-Bone^® dog treats. We also suggest checking the product packaging for the most accurate ingredient information.

Our treats are designed to be fed as a snack, and as such, should not make up more than 10% of your dog’s diet. The quality and safety of our products is important to us, and our products are manufactured and labeled in accordance with all applicable laws and regulations. We always suggest checking with your veterinarian for the best feeding advice for your dog’s specific dietary needs.

While we do not manufacture dog food products, we offer a full line of treats and toys. Learn more about the 20+ varieties of Milk-Bone^® dog treats and dog gifts.

The "Best if Used By" date will be listed on either the back or the bottom of the package.

All Milk-Bone^® dog biscuits and most dog treats are produced at our facilities right here in the U.S. The majority of ingredients are sourced from the U.S. Like most pet companies, we source a limited amount of minor ingredients, such as important nutritional supplements or preservatives, from other countries due to limited availability in the U.S. We assure you that our strict U.S. quality and operations standards apply equally to all of our ingredients-regardless of the country of origin.

Milk-Bone^® products are widely available nationally at most grocery chains, Walmart^®, Target^®, PetSmart^®, Petco^®, and other outlets where dog treats can be found. To find out where to purchase a specific Milk-Bone^® product in store or online, visit our Where to Buy page.

The J.M. Smucker Co. acquired the Milk-Bone^® brand in March 2015 from Big Heart Pet Brands.